Lifestyle

Mum who locked baby in car told: "it's not an emergency"

KEY CONCERN: Bella Clegg is horrified police told her it was not an emergency that baby Cleopatra, 18 months, was locked inside a car.
KEY CONCERN: Bella Clegg is horrified police told her it was not an emergency that baby Cleopatra, 18 months, was locked inside a car. Jordan Philp

A YOUNG Wondunna mother's panic was amplified on Monday after police told her accidentally locking her toddler in the car was 'not an emergency'.

Bella Clegg had just finished running errands at Stockland Shopping Centre in Hervey Bay when she strapped 18-month-old daughter Cleopatra into her child seat.

It was not until she shut the door, activating the four-wheel drive's automatic locking feature, that the mum of three realised her keys were sitting on the backseat alongside Cleopatra.

Despite desperate attempts, including thoughts of smashing a window, she was unable to reach her daughter.

Panicked, Ms Clegg called 000 and was diverted to police.

RELATED: We take to the streets to get a reaction from residents. 

"They told me, 'It's not an emergency, you need to get a locksmith, love'," Ms Clegg said.

Ms Clegg said police gave her no further guidance on what to do and who she should call.

When the call ended, she was left terrified with no idea what to do.

Fortunately a passer-by saw the young mum's plight and was able to help.

"It was lucky a lady that walked past me said the same thing happened to a friend last week and knew what to do," she said.

With the help of the stranger, Ms Clegg was able to alert security at the shopping centre and phone RACQ - but little Cleopatra took her rescue into her own hands.

The youngster picked up the keys, and her little fingers hit the button to unlock the door.

"Before that she was trying to get the door handle and pull it open. She's a very smart little girl," she said.

Ms Clegg said the 15 minutes Cleopatra was locked in the car felt like an hour.

"It's annoying that when you are freaking out and you don't know what to do, like most people, you call police only to get told it is not an emergency," she said.

"I had just assumed that at least police could do something or send someone."

The Chronicle viewed Ms Clegg's phone log which shows she spoke with 000 for one minute at 12.57pm.

The Fraser Coast Chronicle is still waiting on a response from Police Media. 

 

Topics:  editors picks, mother



New ALDI will open before end of 2016 and create 15-20 jobs

New Aldi supermarket under construction at Urangan.

APPLY NOW: Retail assistants earn $24 an hour at ALDI.

Toddler found on highway, mum found drunk

The woman's son was only three at the time

Latest deals and offers

Help our musician Derek F. Smith be World’s Greatest

VOTE TODAY: Local musician Derek F. Smith needs your vote for World’s Greatest Musician in Toyota’s Feeling the Street competition.

Derek is competing in Toyota's Feeling the Street competition

MOVIE REVIEW: Ben-Hur isn't likely to become a new classic

Toby Kebbell plays Messala Severus and Jack Huston plays Judah Ben-Hur in a scene from Ben-Hur.

ANYTHING less than grand in a remake of Ben-Hur won't do.

Coming up on your TVs this September...

Don't miss A Place to Call Home as season four launches this September.

HERE'S a sneak peek at what's coming up on Foxtel.

Taylor Swift dismissed from jury duty

Taylor Swift was dismissed from jury duty in a sexual assault case

Zumbo's Willy Wonka hat trick trips up Queensland brickie

Adriano Zumbo and Rachel Khoo with Zumbo's floating dessert in a scene from Zumbo's Just Desserts.

NOOSA'S Michael Basset asked to recreate floating chocolate dish.

John Lennon's killer denied parole for 9th time

John Lennon

John Lennon's killer has been denied parole for the ninth time.

Bunnings starts demolition of historic foundry buildings

SAWTOOTH GONE: Demolition of Foundry sawtooth shed to make way for new Bunnings building.

Lane and footpath closures will take place

Australia's most expensive balcony and it hasn't been built

Viridian Noosa.

How Noosa millionares' squabble could affect body corporates

Receivers move in on Springfield's 'Tower of Power'

The 10-storey tower at Springfield is up for sale with interest high in the iconic structure.

Interest high in iconic 10-storey office building

Palm Lake Resort set to move in to Coast with 276 villas

Palm Lake Group has been given approval by Sunshine Coast Council to build a 276-villa over 50s resort and 120-bed aged care facility at the intersection of Caloundra Rd and Caloundra Mooloolaba Rd in Little Mountain.

New facility planned for Caloundra Rd

Warning for unit investors with price plummet prediction

The warning signs are flashing for one real estate sector in 2017 despite others performing the best they have in years and it's not going to be pretty.

One real estate sector looks set for a rocky 2017

REVEALED: Pat Rafter's $18m Coast house on the market

Check out the photos of the Coast's most expensive property for sale