Lifestyle

Mum who locked baby in car told: "it's not an emergency"

KEY CONCERN: Bella Clegg is horrified police told her it was not an emergency that baby Cleopatra, 18 months, was locked inside a car.
KEY CONCERN: Bella Clegg is horrified police told her it was not an emergency that baby Cleopatra, 18 months, was locked inside a car. Jordan Philp

A YOUNG Wondunna mother's panic was amplified on Monday after police told her accidentally locking her toddler in the car was 'not an emergency'.

Bella Clegg had just finished running errands at Stockland Shopping Centre in Hervey Bay when she strapped 18-month-old daughter Cleopatra into her child seat.

It was not until she shut the door, activating the four-wheel drive's automatic locking feature, that the mum of three realised her keys were sitting on the backseat alongside Cleopatra.

Despite desperate attempts, including thoughts of smashing a window, she was unable to reach her daughter.

Panicked, Ms Clegg called 000 and was diverted to police.

RELATED: We take to the streets to get a reaction from residents. 

"They told me, 'It's not an emergency, you need to get a locksmith, love'," Ms Clegg said.

Ms Clegg said police gave her no further guidance on what to do and who she should call.

When the call ended, she was left terrified with no idea what to do.

Fortunately a passer-by saw the young mum's plight and was able to help.

"It was lucky a lady that walked past me said the same thing happened to a friend last week and knew what to do," she said.

With the help of the stranger, Ms Clegg was able to alert security at the shopping centre and phone RACQ - but little Cleopatra took her rescue into her own hands.

The youngster picked up the keys, and her little fingers hit the button to unlock the door.

"Before that she was trying to get the door handle and pull it open. She's a very smart little girl," she said.

Ms Clegg said the 15 minutes Cleopatra was locked in the car felt like an hour.

"It's annoying that when you are freaking out and you don't know what to do, like most people, you call police only to get told it is not an emergency," she said.

"I had just assumed that at least police could do something or send someone."

The Chronicle viewed Ms Clegg's phone log which shows she spoke with 000 for one minute at 12.57pm.

The Fraser Coast Chronicle is still waiting on a response from Police Media. 

 

Topics:  editors picks, mother



The day Dylan Sinclair took on the scooter world

SCOOTER: 15-year-old Dylan Sinclair shows off his skills at Rock Off Hervey Bay.

Sinclair took on the world's best, and almost won.

Huge Gunalda service station set to open by December

NEW STATION: The Gunalda Service Centre, owned by United Petroleum, will include a 350-seat eating area and a truckers lounge.

The massive servo is the biggest United development in Queensland.

Six-year-old bitten on buttocks by dingo

Two high-risk interactions between people and dingoes have been reported on Fraser Island.

The dingo’s teeth penetrated 5cm into the boy’s buttocks.

Local Partners

Emily Blunt's (almost) singing career

Emily Blunt nearly became the British Britney Spears.

Angelina is blocking calls from Brad Pritt

Angelina Jolie has reportedly blocked Brad Pitt's number.

Apocalyptica 'seek and destroy' sceptics with 'master' set

Apocalyptica play Max Watts in Brisbane on their Shadowmaker Tour.

Review of final show of Apocalyptica's tour

Rebecca Hall doesn't own a TV

Newspapers, yes. Television, not so much

Jaime King 'terrified' by son's heart surgery

Jamie King was "terrified" when her son went in for heart surgery.

John Mayer's advice for Shawn Mendes

Shawn Mendes has revealed John Mayer gave him advice

Huge Gunalda service station set to open by December

NEW STATION: The Gunalda Service Centre, owned by United Petroleum, will include a 350-seat eating area and a truckers lounge.

The massive servo is the biggest United development in Queensland.

Property leader says Fraser Coast market is looking up

Positivity is the buzz word in the Fraser Coast housing market

Property 200m from ocean selling for just over $100K

BEACHCOMBER PARK: Work has started on a new $19.2 million development at Toogoom.

The estate's developer is offering huge discounts for early buyers.

UPDATE: Former rodeo champ's sale rained out, now back on

Larkhill local Ken Consiglio is having an auction of most of the things on his property.

'People kept showing up and we had to turn them away'

First stages of $25 million housing development underway

New development on Madsen Rd - The Springs.

The blocks of land are much bigger than usual

Couple build their own 'tiny house' for $45k

Holly Bowen and Oli Bucher built their "tiny house" themselves, only hiring a plumber and an electrician. Photo/supplied

The house, which is built on a trailer and can be towed.