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Two Fraser Island tour businesses win TripAdvisor awards

Fraser Explorer Tours and Cool Dingo Tours have been awarded certificates of excellence from TripAdvisor.
Fraser Explorer Tours and Cool Dingo Tours have been awarded certificates of excellence from TripAdvisor. Contributed

TWO of Fraser Island's most iconic touring products - Fraser Explorer Tours and Cool Dingo Tours - have been awarded certificates of excellence from the world's largest travel site, Trip Advisor.

Kingfisher Bay group general manager David Hay said to qualify for a certificate of excellence, both touring companies had to not only increase the number of reviews on the site over a 12-month period but they also had to maintain an overall rating of four or higher out of a possible five.  

"Both Fraser Explorer Tours and Cool Dingo Tours, which operate guided day and overnight tours out of both Hervey Bay and Rainbow Beach, have consistently maintained ratings of 4.5 or above during the qualifying period," he said.

"This extremely pleasing result is a culmination of fabulous feedback from our guests and consistency of service delivery combined with the natural appeal of World Heritage-listed Fraser Island."

Mr Hay said the two-day, one-night and three-day, two-night Cool Dingo Tours were predominately aimed at the 18-35 backpacker market and Fraser Explorer Tours' day trips and overnight tours had wider appeal for visitors of all ages.

"To say we are chuffed that the harshest critics on the tracks - our passengers - have voted and let the travelling community know we are consistently delivering world-class products on Fraser Island is an absolute understatement," he said.

"This accolade is testimony to the hard work of a very dedicated bunch of individuals and I congratulate each and every one of them. 

"Without their passion and dedication, we wouldn't have been able to achieve this result."

Urangan resort Grange Hervey Bay and Torquay's Bayaroma Cafe have also been awarded certificates of excellence.

TripAdvisor-branded sites make up the largest travel community in the world, with more than 50 million unique monthly visitors and more than 60 million reviews and opinions.

The sites operate in 30 countries worldwide, including China (under daodao.com). 

Topics:  awards, fraser island, tours, tripadvisor


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