Council reviews complaint process

THE FRASER Coast Regional Council is reviewing how it handles and communicates requests from external agencies regarding complaints.

Costs are incurred when external investigators are required to review a complaint about the council or a councillor.

The aim of the review is to “streamline the process”.

Council officers have suggested that a review of the complaints process and officer training “should be conducted to ensure that a more effective and streamlined approach is taken to complaints”.

The complaints register presented at the Maryborough council meeting this week documented a 2007-2008 complaint against former Tiaro councillor Jim MacKellar.

The complaint included “alleged racial vilification and intimidation” and “alleged release of confidential information”.

Mr MacKellar received a letter of reprimand for “the breach of the Tiaro Shire Council Code of Conduct for Councillors”.

The Crime and Misconduct Commission was provided with a copy of the relevant documentation.



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