News

Dean helps get giant hotel rolling for opener

GAMBLING CENTRE: Dean Bignall has just finished a stint in Macau, after helping to get the world’s biggest Sheraton hotel ready for opening.
GAMBLING CENTRE: Dean Bignall has just finished a stint in Macau, after helping to get the world’s biggest Sheraton hotel ready for opening. Geoff Potter

FROM the snow-capped Canadian Rockies to the high-rolling casinos of Macau, hospitality guru Dean Bignall reckons he has the life.

At the age of 15, Mr Bignall decided he wanted to be the guy pouring beers, not drinking them.

The decision has rewarded him many times over.

Now 42, Mr Bignall is a hospitality teacher at Sunshine Coast TAFE, but his career has had him manage hotels at Canada's Lake Louise, Queensland's Hamilton Island and a 15-season stint at Thredbo.

He took time out earlier this year to help establish the world's largest Sheraton hotel in the gambling mecca of Macau.

Employed on a one-month contract, Mr Bignall was given the task of ironing out any wrinkles before the hotel's grand opening.

"It was a clean slate and it was up to me to get things right before we opened to the public," he said.

"We invited around 5000 people in soft openings, which allowed us to identify the systems that were working and the ones that needed more attention."

Mr Bignall said most hotels in Macau were judged on face value with much attention on the food and beverage displays.

"A lot of effort is put into making things look pretty, with so much attention to detail," he said.

"It makes you wonder why you go to so much effort because the majority of guests are there for one reason: to gamble."

Millions of Chinese flock to Macau each year to try their luck, spending more at the gaming tables than Las Vegas and Reno combined.

Mr Bignall said gambling was a way of life for many Chinese.

"Macau locals told me that the Chinese view the good fortune that comes with winning as a sign of masculinity," he said.

"I've seen guys play at tables for five days straight, only stopping when they had to eat to get the energy to keep going."

Although he was grateful for his stint in Macau, he stopped short of recommending his own hospitality students head over.

"It was great for me because I was on the same wage as I am here in Australia, so it was more about the experience," he said.

"The fact is that the money there is terrible - about $200 a week with a lot of overtime - so it's not something I'd advise."

Topics:  hospitality sunshine coast tafe



10 best street art spots to take an Insta selfie

IF YOU are in need of a few trendy new Instagram snaps, then get your phone and selfie-stick ready and head to Brisbane.

Where to find the best coffee

Strauss is known for its superb brew.

COFFEE snobbery is at an all-time high.

Theatre royalty graces Brisbane stage

Don't miss Charles Edwards in this incredible theatre performance.

WHEN acting royalty comes to town, you sit up and take notice.

Don’t go chasing waterfalls…find them on these drives!

The Scenic Rim is just one place nearby that you'll love.

BRISBANE isn’t all bright lights and city slickers.

Your boots are made for walking these tours

Brisbane Greeters tours are a great way to learn the local history of the city.

YOU don’t need a bike or bus for a seriously good tour of Brisbane.

Drink where the cool kids do this summer

There are a bunch of new bars open in Brisbane, make sure you're there!

CHECK out these new funky bars.

Discover Brisbane’s laneway gems

Brisbane's laneways will surprise you.

NOT all of Brisbane City is as it seems…

New Bay cafe introduces trendy cold coffee drink

Allikats Coffee - Andrew Duggan with a nitro cold brewed coffee.

It's not just the drink that's new.

Future of Scarness resort to be decided by councillors

Design plans for the proposed resort complex to be located in Scarness on the Esplanade.

A vote will be handed down on Wednesday.

Why council won't say how much water is in Lenthall Dam

The spokesman said reporting dam levels could create “a false sense of security as people think there’s plenty of water”.

Council would like to concentrate their focus on conserving water.

Local Partners

'I wasn't naked': Blanca Blanco speaks out

BLANCA Blanco made headlines around the world after 'accidentally' flashing, but she says she was actually wearing a nude bodysuit.

‘IT’S A LITTLE SAD’: Trump makes Oscars bungle all about him

US President Donald Trump claims Hollywood's elite were too busy mocking him to pay attention on Oscars night.

Donald Trump ‘explains’ Oscars stuff up.

Lama and Sarah’s ‘epic’ MKR fail

My Kitchen Rules contestants Lama and Sarah.

Tempers flare as Lebanese feast turns into an epic fail.

Oscars 2017: How did biggest award get stuffed up?

Presenter Warren Beatty shows the envelope with the actual winner for best picture as host Jimmy Kimmel, left, looks on at the Oscars on Sunday, Feb. 26, 2017, at the Dolby Theatre in Los Angeles. The winner was originally announced as La La Land, but was later corrected to Moonlight.

'Guys in headsets starting buzzing around. They took the envelope.'

Lisa Curry can't marry her fiance

Lisa Curry breaks down in the jungle.

Lisa Curry says she can’t get married to her fiance

The true cause of the Oscars bungle

Faye Dunaway, left, and Warren Beatty present the award for best picture at the Oscars on Sunday, Feb. 26, 2017, at the Dolby Theatre in Los Angeles.

The Oscars ended with a moment that left everyone speechless.

HUGE OSCARS FAIL: Wrong film handed Best Picture award

Presenter Warren Beatty shows the envelope with the actual winner for best picture as host Jimmy Kimmel, left, looks on at the Oscars on Sunday, Feb. 26, 2017, at the Dolby Theatre in Los Angeles. The winner was originally announced as La La Land, but was later corrected to Moonlight.

IN A monumental stuff-up, La La Land incorrectly named Best Picture.

Casino boss loses $4m on waterfront Sunshine Coast home

The owner of this stunning Noosa home accepted much less than he had initially wanted for the home.

When illness struck owner forced to try and cash out of property

PROPERTY: Investors snap up old charms in Maryborough

103 Cheapside Street, has plenty to offer at the asking price of $290,000.

As long as the price is right, they'll often get snapped up.

Mining homes dive: $600k homes sell for $120k-$300k

18 Yeates Street, Moranbah sold for $135,000 in December, after being repossessed by a bank. The owners bought for $545,000 in August, 2011.

The economy still has two speeds, but with a painful twist

Mackay's property market climbing like a Rocket Man

Renewed confidence in Mackay means more homes are being snapped up by those eager to plant their roots in the region.

There's movement in the real estate sector and it's all positive.

'Why we drove 800km to buy a treehouse with a disco ball'

The new owners have planned a few updates, but will stick with much of the original design.

A couple travelled almost 800km for the home of their dreams.

Ready to SELL your property?

Post Your Ad Here!