Bay Connect’s Karen Chatfield has 30,000 copies of the Community Services Directory to distribute but they are on hold for now.
Bay Connect’s Karen Chatfield has 30,000 copies of the Community Services Directory to distribute but they are on hold for now. Valerie Horton

Directory omits Tiaro, Woocoo

BAY CONNECT administrator Karen Chatfield has rejected suggestions the not-for-profit organisation was at fault for omissions and inaccuracies in the Fraser Coast Community Services Directory and Information Guide.

She said the Fraser Coast council contributed $10,000 to the $40,000 cost of compiling the 68-page glossy booklet and that Bay Connect had raised the remaining $30,000 through advertising.

Thirty thousand copies are ready for distribution.

“To say it’s not a council publication is wrong,” she said.

The Fraser Coast council passed a motion on Wednesday requesting Bay Connect to withhold distribution of the guide until an addendum was made.

“We have been amalgamated for nearly two years now but they still can’t include information from the old Tiaro and Woocoo areas,” councillor Linda Harris said.

“I’m very disappointed at the content. I don’t believe it was scoped or put together properly.”

The booklet is littered with council branding and includes a message from Mayor Mick Kruger.

However, schools in the old Tiaro and Woocoo shires were omitted from a list of primary schools in the booklet while some of the information about community groups is out of date.

Ms Chatfield said the problem could be solved with the addition of a doubled-sided A4 page to the booklet.

“But if we don’t have the info, we can’t include it.”

Ms Chatfield said the guide’s content was selected from the Fraser Coast Online database over which the council had “tick and click” authority.

She said a complete proof of the directory had been sent to the council before going to print.

Mayor Mick Kruger last night confirmed his support for Bay Connect, which is unfunded, but did not respond to a Chronicle inquiry about who signed off on the proof of the guide.

“The council realises that not all groups are represented in the booklet and hopes that as the popularity of the booklet and website increase, more groups will log on,” he said.

Ms Chatfield urged businesses and community organisations to contact Bay Connect to confirm a listing on Fraser Coast Online. She said training was available to the groups who could update the information.



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