News

Inadequate internet proves costly for Bay man

COSTLY: Urraween resident Bruce De Jersey is forced to use a prepaid Wifi devices.
COSTLY: Urraween resident Bruce De Jersey is forced to use a prepaid Wifi devices. Alistair Brightman

INTERNET black spots have long been an issue in Hervey Bay and while the National Broadband Network brings new hope for a well-connected future, some residents are wondering how much longer they'll remain in the dark.

Bruce De Jersey, of Bayside Dr, Urraween, said he's been fighting for sustainable internet since moving to the area at Christmas.

"At the moment I'm having to use pre-paid Wi-Fi but it is nearly $100 for just 15 gigabytes and because we use more than that it can come to over $200 a month," he said.

"The issue we are facing is the connection we have now is really poor. Everyone in the street is the same, they can't get any reception."

"We need ADSL. I've spoken to Telstra and they just say they won't be adding any more ADSL ports in the area because they reckon they're waiting for NBN to come through but when we ask how long that will be no one is able to tell us."

Previously the Chronicle reported the NBN service aimed to be available for all households in Hervey Bay from the end of next year.

But that is too far away for Mr De Jersey.

A Telstra spokesman confirmed while Bayswater Dr did have ADSL ports in place, they were all taken, with no plans to add more.

"While there are ports available for residents in some parts of the Hervey Bay region of Queensland, we are currently aware that all of the ADSL ports for Bayswater Drv, Urraween are fully allocated," he said.

"We continually assess demand to help determine where upgrades need to occur and as a result have completed numerous exchange and cabinet upgrades.

"However, we have no plans to increase the availability of ADSL ports for Bayswater Drive, Urraween."

A government spokesperson said any residents having problems should complain to the service provider in the first instance. Then if not satisfied, they should call their Federal Member and then the telecommunication industry ombudsman.



Date nights under $50

ACCORDING to The Bachelor falling in love involves helicopter rides, private jets, shopping trips, and we mustn’t forget the hot tubs.

Brisbane's arts and culture events centre stage

You loved the film, now you're about to love the musical. Don't miss The Bodyguard The Musical in Brisbane this July.

THE arts and culture events you don't want to miss.

Homewares stores to fulfil your Instagram dreams

No Caption

You too can become an Insta-star with these fab stores.

Top 10 Brisbane experiences to cross off your bucket list

Do yourself a favour and get amongst the food truck scene. Eat Street is a great place to start.

A GOOD bucket list doesn’t have to span continents or cost millions.

Six mega sporting events you need to be at this year

Don't miss all the action trackside this season.

IF THERE is one thing Brisbane does damn well, it’s play host.

Six reasons to get to Brisbane this Autumn

The Brisbane Powerhouse has free comedy on Friday nights.

AUTUMN has to be up there with one of the best seasons of the year.

The best things to do in Brisbane are FREE. Yes, FREE

Mt Coot-tha is a seriously gorgeous way to start your day.

HEADING to the big smoke doesn’t have to come with a big price tag.

Cruise for Charity looking for more yachts to join line-up

The annual Cruise for Charity will be held on June 4 in Hervey Bay.

It's a major fundraiser for Fraser Coast groups.

Are crocodiles breeding in Mary River?

Are crocodiles breeding in the Mary River?

Is there evidence of crocodiles breeding in the Mary River?

One Nation tapes: The one man James Ashby won't charge

Pauline Hanson with top advisor James Ashby

"I will do everything I can, because I want to see him elected."

Local Partners

MOVIE REVIEW: King Arthur - Legend of the Sword

Why the critics have got Guy Ritchie’s King Arthur all wrong.

Concert death toll revised up to 22, tour suspended

There have been multiple confirmed deaths after 'explosions' heard at Ariana Grande concert in Manchester

"We saw blood on people when we got outside."

Casual Keanu says fame is ‘cool’

Keanu Reeves in a scene from the movie John Wick: Chapter 2.

NOBODY expected much of John Wick when it was released in 2014.

Ariana Grande breaks her silence after fatal blast

According to reports quoting witnesses, a mass emergency evacuation was prompted after explosions were heard at the end of US singer Ariana Grande's concert in the arena.

The entertainment industry is in shock after attack on concert

Pitch Perfect star suing Woman’s Day over ‘liar’ articles

Actor Rebel Wilson outside court on Friday.

REBEL Wilson's career destroyed by grubby campaign, court hears.

Seven Year Switch: The boner to end all boners

Johnny’s outraged over claims he has a cracked boner.

She gulps. Her face says it all.

Bay to star in Hollywood shark thriller ‘Cage Dive’

Cage Dive, written and directed by Gerald Rascionato, is now screening in the United States of America. It had scenes filmed in Hervey Bay.

And our visiting humpback whales also make appearance.

One of Maryborough's most historic homes is still for sale

FULL OF HISTORY: Trisha Moulds is owner of the historic Tinana state known as Rosehill. The beautiful home is currently for sale.

It has been the scene of both joy and tragedies over the years.

The face of the Sunshine Coast's overpriced rental crisis

Alyx Wilson had to rent a $385 unit in Currimundi because the market was too competitive for cheaper rental housing. She is now renting a room from friends who own a house in Currimundi, and says its much more affordable.

Young people feel the strain in competitive, expensive rental market

WATCH: Take a tour of a tradie's dream home

5a Bruce Hiskens Court, Norman Gardens, going for $720,000. INSET: Lea Taylor.

Huge block with potential for anything

Deputy Premier makes massive call on controversial sand mine

Aerial view of the proposed Forest Glen sand mine.

BREAKING: State Government makes huge call on Coast sand mine plans

Ready to SELL your property?

Post Your Ad Here!