Navman GPS overlooks Hervey Bay
A MAJOR manufacturer of GPS systems has overlooked Hervey Bay as a city, embedding branding and marketing difficulties for local authorities who understand the majority of the region’s visitors arrive by road.
The Navman GPS systems do not record a response to searches for Hervey Bay, though searches for individual suburbs of the city such as Pialba and Scarness do register hits.
The Chronicle trialled the latest Navman model only to discover the machine could not accept requests for Hervey Bay.
Navman competitors such as Tom Tom and Garmin have Hervey Bay listed as an available search option.
The Chronicle attempted to draw a response from Navman as to why this snub has occurred but the company did not responsed to written enquiries prior to going to press.
Tourism Fraser Coast has made representations to Navman asking why Hervey Bay is not a search option on the GPS provider’s software.
A spokeswoman for Tourism Fraser Coast said that Navman agreed that it was an oversight and that the company had promised to contact its mapping division to rectify the oversight.