Patient's flight fury not over yet
A DUNDOWRAN Beach patient has welcomed the offer of a meeting with health representatives to discuss why she was denied travel subsidies but she is far from satisfied with the noises coming from the health service.
Maggie Foster received an apology last month from the executive director of medical services, Tim Smart, for any distress experienced as a result of her stay at the Royal Brisbane and Women’s Hospital but Mr Smart was not offering much yesterday.
Ms Foster had been critical of Queensland Health after she paid about $200 to fly home.
Mr Smart said there had been no clinical need for Ms Foster to fly home, meaning she was not entitled to a reimbursement.
Under the Patient Travel Subsidy Scheme, assistance is provided to the patient for the cost of the least expensive form of transport.
“More expensive forms of transport such as air travel will only be approved if necessary for medical reasons and in this case there was no clinical need.
“The Fraser Coast Health Service was not contacted for air travel authorisation as is required. If they had been contacted it would have been confirmed air travel could not be claimed in this particular case.”
A proposed meeting with a medical superintendent and patient liaison officer next Tuesday was yesterday welcomed by Ms Foster.
“(The doctor) said it was unsuitable for me to travel for four-and-a-half hours after the amount of treatment I had.
“The doctor told me to pay for the flight myself and I would be reimbursed.”