HERVEY Bay hospitality and retail managers have learnt top tips from police about keeping safe when at work.

While some said they had never experienced an armed robbery at their business, the message of ways to prevent it and what could be done if confronted struck a chord.

The Armed Robbery Awareness Seminar was held on Wednesday morning at the Beach House Hotel.

Torquay Hotel assistant manager Brandon Lindeberg said not being complacent was a "big thing".

"Staff are very comfortable with what they do on a daily basis," he said.

"So for them to be able to change up what happens and be pointed out on these things is sticking in my mind."

Maryborough's Senior Constable and district crime prevention co-ordinator Melissa Watherston, who presented the talk, said soft targets were vulnerable.

Soft targets can include convenience stores, service station, bottle shops, bars and night chemists, she said.

Senior Constable Watherston said it was good practise to have point of sale areas well lit and visible to the outside (see more tips below).

But the Beach House Hotel general manager Paul Robins is already security conscious.

"Any cash business is at risk of armed robbery so we take several measures to minimise (it)," he said.

He said the pub and restaurant had safes, strong rooms, about 120 on site cameras and cash in transit security.

KEEP SAFE: Maryborough CIB detective acting Sergeant Brett Everest and district crime prevention coordinator Senior Constable Melissa Watherston stand aside the Beach House Hotel general manager Paul Robins. Photo Hannah Baker / Fraser Coast Chronicle
KEEP SAFE: Maryborough CIB detective acting Sergeant Brett Everest and district crime prevention coordinator Senior Constable Melissa Watherston stand aside the Beach House Hotel general manager Paul Robins. Photo Hannah Baker / Fraser Coast Chronicle Hannah Baker

Minimise the opportunity and increase risk to offender by:

  • Sale systems kept visible to outside
  • Clear windows
  • Shortened product shelves
  • Well lit establishment
  • Panic buttons concealed under counter
  • Varied cash to bank routine
  • Minimum cash kept signage displayed
  • Stick on height colour segmented ruler
  • Engage with people
  • If confronted, obey instructions; speak clearly and slowly with hands clear
  • Make mental notes of quirky details of offender and pass these onto police


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