Residents push for mail delivery
AFTER a nasty tumble from her push bike, Burrum Heads resident Irene Johnstone, 69, was waiting patiently to receive a letter from her physiotherapist to let her know when her appointment was scheduled.
Irene had a long battle with breast cancer several years ago and the treatment affected her balance – and that is why she fell from her bike.
There is no mail delivery system in Burrum Heads – all residents pick their mail up from the local post office.
After waiting a few weeks for her letter to arrive, Irene was at the post office picking up her mail, hoping she might hear from the physio that week.
Along with the mail she received that day, Irene was handed a bundle of letters that had been misplaced.
Some of them had been sitting there for more than three weeks. Among them was her letter from the physio – but the appointment date listed had already passed.
That meant Irene would have to spend a few more weeks in pain while she waited for another appointment.
Her phone bill was also overdue because of the error.
Irene said the staff at the post office were apologetic about the error and she knows mistakes happen.
But she has been campaigning for years to have mail delivered in Burrum Heads – and the incident has made her more determined than ever to keep petitioning for the service.
“I’m still in pain and I’ve had to wait a month for another appointment,” she said.
“This has not only wasted my time, it has wasted the hospital’s time and resources.”
Irene said other residents were fed up with having to make the trip to get their daily mail as well – especially when they have none and it is largely a wasted trip.
“I’m not the only one.
“We need our mail delivered, even if it is only twice a week.
“We’ve got people in wheelchairs who have to queue up to get their mail.
“Sometimes you’ll queue for 20 minutes to be told: ‘Sorry, none for you today.’
“I’m just fed up with postal service.”