Kearneys Spring man Warren Williams describes how he was tricked by online scammers.
Kearneys Spring man Warren Williams describes how he was tricked by online scammers. Kevin Farmer

Scam victim warns others to be wary online

KEARNEYS Spring man Warren Williams thought he would never be caught out by online scammers.

He had resisted numerous attempts by people who called him claiming to want to help him with various online problems.

That was until a slick operator managed to gain control of his computer to quickly swindle more than $500 from him.

Mr Williams, 57, was just about to shut down his laptop computer when he received a call on his home telephone about 5pm on Friday.

He said the man convinced him to download TeamViewer software, which unbeknown to Mr Williams, gave the scammer remote access to his computer.

From there the scammer was able to control Mr Williams' cursor and reference things on the computer which made him sound authentic.

"He had total control over it," Mr Williams said.

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He then agreed to buy virus protection software for $9.99.

A bank notification soon came through on his mobile phone saying he had been charged $314.

Mr Williams questioned the payment, but before long another bank notification of a $197 payment came through.

It was then Mr Williams received a call from a Commonwealth Bank fraud officer, who told him to end his call to the scammers and disconnect from the internet.

"The Commonwealth Bank guy said when he saw the second one go through he knew (it was scammers)," Mr Williams said.

"I just want to let people know they are out there.

"I never thought I would get done."

He said his bank had agreed to cover him for the stolen money.

Pinnacle Computers owner Warran Palmer said about 20 per cent of his business was dedicated to cleaning up and repairing computers after they had been compromised by scammers.

"It is huge at the moment," Mr Palmer said.

He said some scammers deliberately damaged computers so they could call a few days later offering to help fix them.

"They are getting more and more vindictive."



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