Hervey Bay Airport entrance.
Hervey Bay Airport entrance. Alistair Brightman

Fraser Coast tourist centres reviewed

PASSENGERS entering the Fraser Coast through Hervey Bay Airport may no longer be able to book activities or access information as a review begins into the management of the Visitor Information Centre.

The Fraser Coast Opportunities-run Visitor Information Centre (VIC) at the airport has been closed for the past four weekends due to staffing issues.

A source affiliated with FCO, who spoke to the Chronicle on condition of anonymity due to their position, said the temporary closure was a part of an overhaul of the shop.

"They're going to close down the commercial element of the airport shop," they said.

"There's 200,000 passengers moving through the airport every year."

Closing the commercial element means people wouldn't be able to book whale tours or buy merchandise.

Fraser Coast Mayor Gerard O'Connell confirmed an annual review was taking place, but he wasn't able to talk to the operational side of the VICs.

However he hinted at a changing landscape for all five of the region's visitor centres.

"Many people have either pre-booked their tour or they're well engaged or they're not seeking information or products," he said. "The five of them are very different.

"As part of this review the management will review all aspects of all visitor information centres."

But the FCO source said the airport information centre needed to remain open so the volunteers could welcome visitors to the region.

"The volunteers are ambassadors for this area and are often the first port of call," they said.

"It was a service to the passengers and locals."

The review was expected to take about a month.



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