AGL has begun a mass refund of more than $780,000 worth of late fees it wrongfully charged to more than 24,000 customers...

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05th Nov. 2020 1:11 PM

They’ve been promised the power to break through limitations but Tony Robbins event ticket holders just want their...

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10th Sept. 2020 5:09 AM

Irate jetsetters who have been dudded on getting their travel booking money refunded have caused a 3000 per cent surge in...

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29th April 2020 7:04 AM

Many passengers want refunds on airfares they can no longer take but are being told they must get an airline credit.

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24th April 2020 11:04 AM

Eleni Paneras was devastated when her baby’s christening was cancelled – but she wasn’t prepared for the “shameful...

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23rd April 2020 12:04 PM

Flight suspensions and unprecedented travel restrictions have left holiday plans in tatters. This is what Australia’s...

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25th March 2020 9:03 AM

About 30,000 life insurance customers will be refunded by the end of the year after the major lender pleaded guilty to...

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19th Nov. 2019 11:11 AM

Vodafone has agreed to refund customers hit by charges from shady digital content operators but, unlike Optus and Telstra...

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16th July 2019 2:07 PM

WESTPAC has again apologised for a glitch that left a reported 40,000 customers paying interest on their home loans for...

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09th July 2019 12:07 PM

The Federal Court has ordered Jetstar to pay up for misleading customers

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30th May 2019 3:05 PM